Privacy Policy
The Workroom Collective ("we", "us", "our") respects your privacy. This policy explains how we collect, use, store, and protect your personal information, and how you can access or correct it. We handle personal information in accordance with the New Zealand Privacy Act 2020 and the Information Privacy Principles.
Information we collect
We only collect personal information that you choose to give us. In practice, this is the information you provide when you email us or make an enquiry about renting a chair or joining the studio, which may include:
- your name;
- your email address;
- your phone number, if you choose to share it;
- details about your work or services as a beauty professional; and
- the content of any message you send us.
No tracking or analytics
This website does not use analytics, advertising, or third-party tracking. We do not set tracking cookies, and we do not build profiles of visitors or monitor your browsing. The site is a static website, so simply browsing it does not require you to give us any personal information.
How we use your information
We use the information you give us only to:
- respond to your enquiry and stay in touch with you about it;
- provide information about membership, chair rental, and availability;
- arrange a studio tour or set up your membership if you decide to join; and
- meet our legal and record-keeping obligations.
Disclosure
We do not sell, rent, or trade your personal information. We will not share it with third parties except where it is necessary to operate our business (for example, our email provider), where you have authorised it, or where we are required or permitted to do so by law.
Storage and security
Your information is held in our email and business records, hosted by reputable service providers. Some of these providers may store data on servers located outside New Zealand. We take reasonable steps to keep your information safe from loss, misuse, and unauthorised access, and we keep it only for as long as we need it for the purposes described above or as required by law.
Accessing and correcting your information
Under the Privacy Act 2020 you have the right to ask for a copy of the personal information we hold about you, and to ask us to correct it if it is wrong. To make a request, email us athello@workroomcollective.co.nz. We may need to confirm your identity before we respond.
Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to put it right. You also have the right to complain to the Office of the Privacy Commissioner. You can find out more atprivacy.org.nz or by calling 0800 803 909.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the "last updated" date shown above.
Contact us
For any questions about this policy or your personal information, email us athello@workroomcollective.co.nz.